Privacy Policy

      • LEGAL STATEMENT & PRIVACY POLICY

        Please read the terms and conditions of the website carefully

        We recognise the importance of maintaining the privacy of the viewer/visitor/user (“you”) visiting or using our website and value your privacy and appreciate your trust in us. This Legal Statement & Privacy Policy (“Statement/Policy”) explains what we intent to do with your personal data and how we intend to reach out to you with regard to the same.

        Hence you are requested to please read this Policy carefully before visiting this website. Visiting this website implies that you have agreed to be subject to the terms and conditions of this Statement. If you reject this Statement, please do not use this website any longer.

        COLLECTION OF YOUR DATA:

        We collect information from our users at several different points on our website. GWM is the sole owner of the information collected on this website. We will not sell or rent this information to others. We will only share this information with our affiliates and dealers, and marketing partners contracted to do business on our behalf (e.g. brochure fulfilment).

        GWM uses two types of user information: anonymous information gathered from cookies and log files, and personal information you voluntarily provide us with for certain services. See below for definitions of each of these methods.

        • Anonymous Information - Cookies and Log Files:

        A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to personal information, until a user provides that information (see below). If you reject or delete the cookie, you may still use our website. The only drawback to this is that you will be limited to only some areas of our website. For example, you may not be able to receive notification(s) of special offers or participate in contests that may take place. Cookies also enable us to track and aggregate click stream behaviour data of our users. By doing this, we can better target your interests and enhance your experience on our website.

        GWM also maintains standard web logs that record data about all visitors to our website.

         These logs may contain:

        • The internet domain, type of browser and operating system from which you access this website.
        • Your IP address (Your computer is automatically assigned an IP address when you surf the internet. Your IP address is either static or dynamic. A static IP address may be identifiable to you; a dynamic address is usually not identifiable to you).
        • The date and time you visited our website.
        • The pages you view on our website.
        • The address of the website from which you are linked.

        GWM uses web log and clickstream information to help us design our website, to identify popular features of our website and to make our website more useful for our users/visitors. Web logs are recorded in sequential files, and we normally do not attempt to identify individuals from these logs. However, we may use web logs to identify persons attempting to break into, disrupt, trespass or damage our website. We may share web log information with law enforcement personnel if we believe evidence exists, or is likely to occur, of a violation of federal, state or local laws or regulations. GWM advertising at other non-GWM sites may be serviced by GWM service providers. We may use cookies to collect information about your visits to those sites. We normally make no attempt to link this information to you personally, except under circumstances described above. This information is gathered in order to help us customise and target our advertising to the needs and interests of our customers. If you wish to opt out of this tracking at our advertising at third party sites, please visit the site of our service provider, GWM. Should you decide that you do not wish to participate in GWM-enabled information delivery, you can opt out from there, or by clicking here.

        • Volunteering Personal Information:

        You may choose to volunteer personal information (name, e-mail address, phone number, etc.) in order for us to provide you with better services such as brochure and information requests, surveys, contests, site announcements, and special offers at the time of the request or in the future. If you previously gave us your e-mail address and no longer wish to receive e-mail announcements, you can have your name removed from our e-mail list by sending an e-mail, calling, or by sending regular mail to us at customercare@gwm.co.in

        We do not sell or rent any user information to any third parties. We only share user information with our affiliates and dealers, and marketing partners contracted to do business on our behalf (e.g. brochure fulfilment) (as further described herein below). When the user signs up for certain services and offers on our site, we will share names, or other contact information necessary for any associate third party to provide these services. GWM will share user information in accordance with the privacy policy in effect at the time the information is collected. If a user’s personal information changes, we will endeavour to provide a way to correct or update that user’s personal data provided to us. This can be done by sending an email us at customercare@gwm.co.in.

        SENSITIVE INFORMATION:

        Sensitive information, if any shared by you, like payment information, geological information etc would only be shared upon your consent or to fulfil your requests or to the extent necessary to fulfil your transactions. Further, any sensitive information like credit card number, bank account details etc. would never be requested by us through email. Such practice is call “phishing” and it is scam designed to steal a person’s personal information. Any such requests through e-mails should not be responded to. You might also consider updating your email settings to block the source from which the mail has been sent.

        CERTAIN DISCLOSURES TO THIRD PARTIES:

        We may share your information as collected by us with the following parties:

        • Third Parties performing any services on our behalf:

        We may share any information collected by us with our affiliates who help us to manage our online registration process or payment processors or transactional message processors.

         

        • Event Organisers:

         

        We may share any information collected by us with event organizers and other parties responsible for fulfilling the purchase or event management obligation. The event organizers and other parties may use the information that we give them and is used in the manner as is described in their respective privacy policies.

         

        • Our affiliates, including but not limited to our dealer partners, related subsidiaries, or successors-in-interest to all or part of our business:

        We may share any information collected by us with our affiliates, including but not limited to our dealer partners, related subsidiaries, or successors-in-interest to all or part of our business if such party needs any such customer data to provide better services and customer experience or if the part of the GWM’s business is sold then we may give our customer list as a part of that transaction.

         

        • Any other party, if required, in compliance of any law, or to protect ourselves:

        We may disclose any data, whether personally identifiable or not, to any person performing audit, legal, operational or other similar services for us. Whenever possible, we shall require any recipient of personal information for these purposes to agree in writing to hold the information in confidence, to use the information only for the permitted purpose, and to return or destroy the information when the services are completed.

        We may also disclose any data, whether personally identifiable or not, when we reasonably deem it necessary to protect the safety of (i) an individual, (ii) the public/country/nation or (iii) the security and reliability of GWM and/or this Website.

        SECURITY:

        GWM takes all reasonable precautions to protect our users’ information, both while the information is being transmitted and after it is received by us in accordance with the current industry standards and governing laws of the Country. The collection, use and disclosure of personal data collected through our website and related digital marketing tools is safeguarded by technological and organisational security measures with the objective to protect the personal data against loss, misuse and unauthorised access, alteration, disclosure or destruction. These measures are continually improved in line with technological developments. GWM undertakes that such information shall be utilised solely for the legitimate business purposes of carrying on business of GWM.

        We use security procedures and policies commensurate with industry standards to safeguard against loss, theft, unauthorised access, destruction, use, modification and disclosure. Having said that, despite our best efforts to protect your data and information through security procedures commensurate with industry standard, we cannot and do not guarantee the security of any personal information or data that you may disclose online, having regard to the nature of the Internet. In any event, you accept the inherent security implications of disclosing information over the internet and agree not to hold GWM responsible for any breach of security unless GWM has been negligent or is wilfully in default of our obligations under the relevant legislation.

        If you have any questions about the security of our website, you can send an e-mail to GWM at customercare@gwm.co.in

        THIRD PARTY LINKS:

        Our website contains links to other third-party sites. Please be aware that GWM is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each website that collects personal information. This privacy statement applies solely to information collected by this website.

        NOTIFICATION OF CHANGES:

        We retain the right to amend the existing terms and conditions of this Statement anytime without further notice. You are responsible for reading this Statement whenever you enter this website to ensure that you understand our latest terms and conditions. After the terms and conditions of this Statement are amended, your using this website implies that you have accepted the amended terms and conditions.

        We will display those changes to this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We will use, share, and disclose all information in accordance with the Policy in effect at the time the information was collected.

        DISCLAIMER:

        The information, pictures, colours, and specifications contained within our website are presented as a general guide to the products and accessories offered by us. Although every effort has been made to ensure that such information is correct and up to date, no warranty is provided that all such information is reliable, complete, accurate or without error. In some cases, pictures of overseas models may be shown as a guide. Therefore, GWM does not accept liability for damages of any kind resulting from the access or use of this site and its contents.

        The vehicles shown on the website are not available in Indian market as of now.

        All illustrations, photographs and specifications on this website are based on the latest product information; some vehicle parts cannot be shown in certain photographs. Some vehicles are shown with optional equipment. See actual vehicles for complete accuracy.

        Any links (i.e. other than the our websites) and any information which comes out of the web search engines are being provided as a courtesy and should not be construed as an endorsement or guarantee as to the correctness of such information or views at the linked sites by GWM.

        GWM shall not, in any manner whatsoever, be held responsible for any pornographic or abusive material, restricted secrets or controlled content or material in any form, which may be uploaded by registered users/third parties onto the website/social media pages, microsites or sponsored pages. All submissions of this nature are unauthorised by GWM and it shall use its best efforts to remove any such submission as soon as it is notified of the same. www.gwm.co.in is not responsible for and will not be liable for, any conduct, failure to act, product or services of www.gwm.co.in, including, without limitation, the manner and timing of opportunities to accumulate or use www.gwm.co.in  and any malfunction, breach of warranty or injury or damage suffered as a result of the products or services offered by www.gwm.co.in.

        JURISDICTION:

        If you choose to visit the Services, then your visit and any dispute over privacy is subject to this Policy. In addition to the foregoing, any disputes arising under this Policy/Statement shall be governed by the laws of India. The jurisdiction for the purposes of this Policy/Statement shall be Gurugram, Haryana.

        RECRUITMENT DISCLAIMER:

        We at GWM have in place an extremely professional, formal and merit-based employee selection process and we do not charge/accept any amount or deposit from the job seekers at any stage of the selection process. Legitimate job-related emails from us will come from corporate email accounts with the domain, eg. careers@gwm.co.in 

        GWM has come to know of fake emails, also known as "phishing" emails and communication through job portals/ social media handles regarding advertisements for job, job offers and competition award notifications. These emails and communications have no connection with GWM.

        These emails and communications use GWM’s name to portray that they are genuine and exist solely for the purpose of obtaining private and confidential information about consumers (e.g. credit card numbers or passwords, name, date of birth etc).

        These kind of fake emails or phishing emails and communication made are very common on the Internet and are being done with an intention to defraud people. This practice is carried out inter alis either by the sending of a bogus email directly to a victim, telephone calls or by directing them to a website where personal information is requested or contacting them through social media accounts or job portals etc.

        GWM advises that if you receive an email/communication using GWM’s name or logo or email id and asking for personal or financial information and have concerns about its authenticity, then please treat such emails with extreme caution and do not reveal your personal & financial details. People should refrain from any such claim made for providing employment with us. If any person receives any such communication offering a job or interview calls in our name against payment of any monies or otherwise, we strongly advise not to respond to the same. GWM shall, in no way whatsoever, be held responsible or liable for any loss that may occur to any member of the public on account of their dealings with any fraudulent persons/entities. GWM or any authorized representative or outsourced agencies of GWM shall never ask for or accept any payment in lieu of providing any employment with GWM.

        We would like to categorically state that these communications are purely made with the intent to defraud the public. We urge the public not to be misled by such communications purportedly made by our company including through e-mails.

        Should you require any further information about genuinity or otherwise of such communications which you may receive, you are requested to please get in touch with our official e-mail address: careers@gwm.co.in